Alistair Spencer
Ok, so in a dark car park, read the name of the charger, read which port you're socketed into, and remember them while you find the way out - there's no phone signal. Then enter them into the app, which gives no feedback on whether it's working. Then , come back hours later to find you've done no charging. This app should not exist! I don't want your nonsense account, just swipe my damn card! I will avoid podpoint whenever possible.
4 people found this review helpful
Kieran Carr
doesn't say how much the current charge is costing to allow you to top up as you go. doesn't clearly state if your car is connected and charging. doesn't state if you have successfully confirmed a charging point. doesn't allow you to remotely stop a charge. the points don't have an E-stop. how to guide on the app doesn't have a troubleshooting guide. customer service only work part time. really bad experience
10 people found this review helpful
George Andronié
Urgent actions are required to address the issue of individuals leaving their vehicles connected to charging stations overnight. The availability of chargers as displayed on the app does not accurately reflect the actual situation, leading to inconvenience and frustration for drivers. It is crucial for the company to prioritize accuracy in its information provision to ensure a positive user experience.